We discovered a leak from our bathroom into an adjacent bedroom. SERVPRO was there an hour after my first call. Brian walked me through the process and described what was being done and what our next steps were. I had so much going on already, I was so grateful for his kindness and communication. SERVPRO has continued to work with our insurance and answered all of our questions whenever we have them. I couldn't be happier with their level of service! Thank you!

Five - stars!

Five - stars!

Five - stars!

Courtney Rachel is so great to work with! She genuinely cares. I work at an insurance agency and every customer I have ever referred to SERVPRO have been so thankful and pleased with the service. Thank you for your great service SERVPRO!

 

While we would hope people don't have to deal with water damage like we did, I have nothing but great things to say about the SERVPRO - St Cloud team. We worked with Trevor, Justin, James, Brian, and Brandon. They were extremely professional and very friendly. We knew our house was in good hands with them. They even gave us advice on how to proceed with insurance and contractors. Seriously top-notch service. Highly recommend!

We had unexpected flooding from our second floor that ran to our basement. It affected all three levels of our home . They arrived within a few hours of being called and were already addressing the issue. The team had a plan in place and put my mind at ease letting me know they would take care of it . They kept me in the loop every step of the way and were out to the home every day . We have are also a family of pet lovers and they were respectful of our animals and took the time for them to get to know , so our animals were not stressed when the team was in and out of the home working . They are very professional, courteous, kind , understanding and caring. I can honestly say without the team I had I don’t know how our family would have gotten through this first step of getting our home back together!!!

We had a pipe burst overnight in our upstairs bathroom. The water damage was extensive. Called SERVPRO in the morning and they were onsite within the hour. They were so quick to help with the water cleanup, setting up drying equipment, demolition of flooring, walls and ceiling of our home. The guys helped pack up our personal items and furniture. I was so grateful. The entire team was professional, friendly, knowledgeable, and willing to help out in every way. The entire team is a class act! Easy to work with and dependable!

We had a great experience with this company! The workers are friendly and professional. They got the job done quickly and it was quality work. Our furnace filters do not get dirty right away anymore. Yahoo!

I found SERVPRO of St. Cloud to be very down to earth, professional and prompt. I'd recommend their quality service to anyone!

I am very satisfied with the work that SERVPRO did in replacing my shingles. The inspection and proposal phase was done with a high level of courtesy and explained in a very understandable way. The execution of the work was done exactly how the work was explained. The Crew Leader was always very professional, responsive and available as needed. The Crew Leader and the crew were very productive and efficient with high regard to my property. I want to especially want to recognize the crew for both their safety (fall protection and personnel care) and high regard for daily sanitation. There was no trace of refuse, left over materials or tools at the completion of the work. Just an excellently done job. I will for sure be recommending SERVPRO of St Cloud in the future.

All of the above. They are a great company to work with and they keep in touch with you. When you are going through a mess you need a company that makes you their prime concern. I called with a need for someone to come and help, they were here pronto and that is a company one likes to have their back.

SERVPRO of St. Cloud earned our 5 stars this past month when we had dreaded water damage at our brand new home. They were at our door within about an hour of the call. They made our unfortunate situation their immediate priority.

John and the team are very courteous and responsive. They took added precautions during this time of uncertainty and made sure we were fully comfortable with everything that was being done inside our home.

The team took all of the necessary measures to ensure that we would not have any mold issues moving forward.

Kris in the office was very responsive, friendly and considerate to our specific needs.

SERVPRO of St. Cloud is the best in the business and we recommend them to anyone who has restoration needs. We gladly give the entire team a raving 5 star review!!

On time, very efficient, They were great, listen to our concerns and met all our expectations.

Highly recommend SERVPRO of St. Cloud, excellent job and very personable. Explained throughly what was going to be done and why. Will use again if need.

My husband and I were impressed with quick response to our need they were thorough accomplishing the work quickly all with a thoughtful and great attitude. Thanks SERVPRO!

Excellent and timely customer service. I would use them again in a heartbeat even though I sure don’t want to have any other “issues” at my house! Lol ??

I had a great experience with your staff at SERVPRO. They have been working quickly to renovate the rooms in our house. I would highly recommend them.

Outstanding service! The best choice for the job.

Outstanding service! The team was extremely professional, efficient and friendly. We will recommend them to everyone!

We reported the damage to our insurance and they sent out SERVPRO. They arrived first thing the next morning and started drying out the attic. They took out all the wet insulation and trapped the roof and attic and came by every day until it was dry and then sprayed mold retardent. The crew was fast, friendly, and knowledgeable. Totally cleaned up after themselves. We decided to use them for the repairs to the roof and damage inside. Once the insurance paid off, they fixed our roof with a very fast, efficient crew. Then within a week another crew came in and fixed the hole in the ceiling and painted. Our roof looks like nothing ever happened. The inside looks fantastic. There crews are so polite efficient and make sure there is no mess. A very big thanks!

Extremely efficient, quick and orderly crew. Very impressed with how quickly they came out and the timely, organized way in which they cleaned up my home.

We were so very thankful for their quick action and help through a very stressful situation. The other local company never returned our call and this crew sprang into action. All the guys were so nice, respectful and quite funny to help you get through it all! Thank you so very much!

From the time the guys got to our house to the last time they came to check on the humidity levels they have been nothing but professional. I've made comment to the owner that for the ages of all the guys I couldn't believe their work ethic and professionalism. SERVPRO has gone above and beyond to keep us in the loop on what they were doing. We will, and have already recommended them to others.

Had my sump pump fail and the downstairs portion of my house flooded. SERVPRO came out quickly on a weekend and got everything cleaned up and got everything drying out in short order. Staff is friendly and professional and I would definitely recommend you give them a call if you have a need for water damage clean up and restoration!

My husband and I were impressed with quick response to our need they were thorough accomplishing the work quickly all with a thoughtful and great attitude. Thanks SERVPRO

Our water heater leaked. Initially we thought that the damage was limited, but we soon realized that it was much more extensive than we thought. Our insurance agent suggested that we call SERVPRO to assess the damage. Such a quick response! The guys were at our house, assessing damage to walls, floors, and carpets within 2 hours of placing the call. They were quickly able to determine that while extensive, the damage would be easily resolved by removing the old carpet. My thanks to the team for their prompt and professional service!

Very reliable and great service!

We had a nasty mess in our basement which was in need of immediate mitigation. The response time of SERVPRO to tackle the mess was exceptional. Plus they came equipped with the necessary means to clean, disinfect and deodorize.

Once again, John and his crew from St.Cloud were at my house asap and cleaned up the water mess. They are professional and efficient and awesome. Use them to clean up your messes.

Very professional and prompt service, the staff answered all my questions and offered their advice.

The work was very professional, workers did a great job. Thank you.

This company did an excellent job cleaning my smoke damage. I would highly recommend them. Thank you John and your crew for a job well done.

SERVPRO was very fast and efficient. They were flexible and easy to work with. My ceiling looks terrific. Thanks!

SERVPRO was very fast and efficient. They were flexible and easy to work with. My ceiling looks terrific. Thanks!

A family member passed away and SERVPRO did everything needed to clean out hazardous materials from the apartment. They did it quickly and efficiently. Always communicated well. Returned calls right away. Arrived at the apartment when they said they would. They came a second time to remove everything else. And even after we told them they could toss it all in a dumpster, they found old school pictures of this family member, Bibles, and a coin jar - and left it behind for us to find - things they knew we would cherish. Totally appreciated everything they did for us during this difficult time. 

John and Kris from SERVPRO St. Cloud are a great team! Our house had hail damage on the siding, roof, and screens....they got our home repaired within the pre-determined amount of time and did a great job! Kris was great keeping us updated and answered the million questions I had for her! John did an outstanding job matching our roof and siding color and the job completed was professional! Thank you so much!!!!!