5 Frequently Asked Questions

10/9/2023 (Permalink)

Experience water damage? Contact our crew at (320) 248 – 5400!

1. What causes water damage?

Water damage can occur from natural disasters, pipe bursts, appliance malfunctions, roof leaks, foundations leaks, septic tank overflows, poor drainage and the list continues.  Flash flooding, pipe bursts, and sewage backups are especially dangerous as they can produce several inches of water in less than a day. 

2. Why can water damage be dangerous?

Floodwater that comes from outside and from sewage backups can contain dangerous contaminants such as viruses and bacteria.  If the water is not drained within 24-48 hours, structural damage and mold growth can occur.

3. What should I do after a flood, sewage, or water leak?

Contacting a professionally trained company, SERVPRO of St. Cloud, is one of the first steps. Waiting to complete this step can cause irredeemable and mold damage to the wood, walls, and carpet.

4. How do the certified technicians handle water damage?

SERVPRO of St. Cloud wants to be sure to answer all questions in hopes to help put your mind more at ease. The crew will then determine which items can be restored. If items cannot be restored, they will be removed. The drying out and disinfecting of all areas will then begin.

5. Will my homeowner’s insurance cover water damage?

It is important to notify your insurance company to determine your insurance coverage. The crew at SERVPRO of St. Cloud will work with your insurance company to help meet your needs. 

Experience water damage? Contact our crew at (320) 248 – 5400!